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Is AirCover – top-to-bottom coverage for every host really all that it is cracked up to be? Hosts were asking for a more straightforward process that actually covered damages. Airbnb listened and responded with AirCover. AirCover by Airbnb Highlights $1mm damage protection $1mm host liability insurance Includes reimbursement for lost income (calendar blocked because last …

Ep. 9: Airbnb Aircover Explained. What is Aircover and how does Airbnb deal with damages caused by guests? Read More »

Beware! If you use Airbnb, things just got riskier with changes to their refund and cancellation policies. John gives an overview of Airbnb’s new cancellation and refund policy change. What is Airbnb’s new cancellation and refund policy? 72 hours vs 24 hours to report ‘travel-related issues’ Travel-related issues defined Hosts are now responsible for paying …

Ep. 8: Beware! If you use Airbnb, things just got riskier with changes to their refund and cancellation policies. Read More »

What to do if your guest has a party in your vacation rental. John shares an experience he had with a guest who had a party and caused property damage. How to recover quickly before your next guest checks in What to do to be reimbursed for damage How to keep a cool head while …

Ep. 7: Oh no! Guest had a party! What to do if your guest has a party in your vacation rental. Read More »

Today we have a discussion with Tim Casey, CEO of StoreyBook Vacation Homes and Real Estate Investor In Episode 6, John and Tim will discuss what to expect from a property manager. Learn what to expect and what to avoid including: What is vacation rental management? Marketing and Operations Making your guests feel safe Tim …

Ep. 6: What to expect from a property management company for vacation rentals. Listen before you hire the wrong one and avoid losing thousands of dollars. Read More »

Interview with Tim Casey, CEO of StoreyBook Vacation Homes and Real Estate Investor In Episode 5, we have our very first interview with Superhost Tim Casey who will explain how putting the guest experience first will help you in your vacation rental business. We will discuss: How and why Tim entered the short term rental …

Ep. 5: Putting the guest first…How to deliver a picture perfect vacation rental experience with Tim Casey, CEO of StoreyBook Vacation Homes Read More »

Today we will discuss what to do if your Airbnb guest smokes in your vacation rental? Highlights: House rules for no smoking Charging the guest a smoking fee Cleaning out the smoking smell with airflow and Ozone machines Need to collect a smoking fee or notify Airbnb of rule violation? We will discuss this. This …

Ep. 4: What do you do if your Airbnb guest smokes in your vacation rental? Read More »