Vacation Rental Cleaning Experts. We take care of your vacation home cleaning so you can be worry-free.
1
Book Your Cleans
Use our web-based software to book your cleaning appointments in minutes.
2
Manage Everything Online
Communications, scheduling, & all conveniently accessible online. Easy Payments.
3
Sit Back & Relax
An experienced, fully-equipped service professional will clean your rental property.
Services We Offer Homeowners, Hosts, & Property Managers
If you own or rent vacation homes by Disney World, we offer more than vacation rental cleaning. We partner with hundreds of Airbnb hosts, vacation rental managers, and second homeowners to clean, maintain, and watch your space while you are away. Our services are affordable and we offer a service-guarantee because we stand behind our work. All of our teammembers are background checked and vetted. We hire from top Disney resorts and hotel brands such as Hilton and Marriott. We got you covered.
We can help maintain your vacation rental.
$49 / month (materials not included)
- Change AC Filter
- Change Batteries
- Pour vinegar down drain line
- Spray around unit (not pest control service, it is a preventative spray)
- Change light bulbs
- Inspect screen enclosures
- Tighten locks, handles, door knobs, furniture
- Remove cobwebs from front (back not included)
Turnover Cleaning Checklist
Kitchen
- Load, run, empty the dishwasher and / or wash and dry dishes and put away in correct cabinets neatly and organized
- Clean & sanitize all surfaces including countertops, tables, cabinets
- Clean & sanitize all appliances (toaster, microwave, range, oven, phone, toaster, coffee maker, blender, etc) Note: please clean under toaster and empty crumbs
- Sweep, vacuum, mop floors
- Remove all food from refrigerator and pantry (please view appointment notes to see if any items stay)
- Place a new paper towel roll, refill dish soap, 2 dishwashing packs, new sponge, 3 trash bags extra and replace trash bag in receptacle
Living Areas (applies to game room as well)
- Sweep and mop floors (sweep and mop baseboards to take out dust)
- Take out trash
- Clean and polish windows and windowsills
- Dust every surface, between chairs, underneath tables, entertainment center, lamps, blinds
- If gameroom, set pool table with triangle and pool balls, make an X with 2 available pool sticks, set other games so guests can start playing
Bedrooms
- Dust and clean all surfaces including all bedroom furniture, electronics, lamps, blinds
- Wash and change linens (wash flat, fitted, pillow cases, washable shams)
- Remove stains on comforter if any - spray Febreeze linen one spray in air to fall on bed
- Check under all beds for socks, underwear, toenails, tags, medicine, everything…
- Take out trash
- Clean, polish windows and windowsills
- Vacuum floors before leaving to make triangle marks
Bathrooms
- Clean & sanitize all surfaces, including countertops, sink, toilet, & faucets (shiny)
- Clean and polish mirror with Windex leave no streaks
- Wash and change towels
- Replenish soap bar, toilet paper roll, and put toilet strip on toilet
- Take out trash clean and sanitize
- Sweep and mop floor
- Showers and bath tubs: use magic eraser if especially dirty, use bleach spray cleaner to take out mildew by spraying and let sit (be careful with carpet or rugs!) wipe all tile
- Vacuum and make sure no hair left in the bathroom
Laundry Area (if applicable)
- Make sure washer & dryer are empty! Do NOT leave anything in dryer unless prior permission given
- Remove lint from dryer
- Wipe down washer and dryer to take off dust and hair - the hole where you put liquid bleach clean out for no dust, hair, or leftover chemical
- Replenish amenities including detergent or softener sheets (leave 2x tide pods in container and 2 softener sheets)
- Vacuum
Patio / Pool Area
- Put all pool toys in one corner
- Put pool gate up completely if it has one (child safety first)
- Remove trash and food from area, sweep floors
- Clean off patio tables and patio furniture as you would inside furniture
Home Watch
Premium $99 / month (weekly) Standard $79 / month (biweekly)
Upon Arrival
- Exterior check of grounds, landscape, pests, lawn and sprinklers.
- Visual check of out door light fixtures.
- Visual exterior check including roof, AC units, fence, mailbox, pool cage.
- Walk whole exterior checking for signs of vandalism or forced entry.
- Turn on water.
- Enter home, disable security system.
Interior Check
- Check all windows and doors to insure they are locked and water tight.
- Visual check for signs of water damage, mold and mildew.
- Cycle the water: flush toilets, run water in sinks (including garbage disposal), tubs and showers.
- Check the hot water heater – electric turn breaker off – gas turn setting to low
- Check for insects, pests and rodents.
- Check closets, pantry and storage cabinets.
- Verify AC is working and settings; adjust as necessary.
- Check refrigerator, freezers and wine coolers for proper temperature and operation.
- Check circuit breaker panels.
- Check garage (including trash) and make sure door to garage is locked.
Departure
- Final departure “Look.Listen.Lock.”
- Enable security system, lock doors.
- Turn off water supply.
- Notify home owner via email if any problems.
Additional Service Menu
(Materials and Supplies Not Included)
- Forward mail $25
- Water plants $25
- Start car $25
- Forward packages $25 plus cost of shipping (small boxes only)
- Install Ring or Video Doorbell $175 plus cost of equipment
- Install Cameras (no wiring required) $175 for first, $75 for each additional
- Install Smart Lock $175
- Install Lockbox $75
- Change AC Filter $15
- Maintenance and repairs $45 / hour for members $55 non-members
- Meet contractors $25 / hour ($45 after 5pm)
- Supervise work $25 / hour ($45 after 5pm)
- Other maintenance items and frequently requested tasks available on service agreement
Vacation Rental Local Contact
$45 per booking
- List us as your local contact for Orange, Osceola, Lake, Polk County for compliance
- Our customer service team answers your guest phone calls so you don’t have to
- Includes 1 trip per guest stay to resolve issues (repair not included)
- Change code for electronic lock
- Send Arrival Instructions
- Send House Rules
- Verify ID of Guest / Rental Agreement
- Send Check-out reminder
- DamageShield - we will send photos and description of damage and assist in Airbnb / VRBO / HomeAway claims process
SPRING PROMOTIONAL OFFER
Sign up before June 2020 and receive all of our services including Home Watch, Vacation Rental Local Contact, and Maintenance Plus for just $199 / month for first year.
Additional Service Menu
(Materials and Supplies Not Included)
- Forward mail $25
- Water plants $25
- Start car $25
- Forward packages $25 plus cost of shipping (small boxes only)
- Install Ring or Video Doorbell $175 plus cost of equipment
- Install Cameras (no wiring required) $175 for first, $75 for each additional
- Install Smart Lock $175
- Install Lockbox $75
- Change AC Filter $15
- Maintenance and repairs $45 / hour for members $55 non-members
- Meet contractors $25 / hour ($45 after 5pm)
- Supervise work $25 / hour ($45 after 5pm)
- Other maintenance items and frequently requested tasks available on service agreement
Testimonials
Reviews
Nathan Shull
16:44 23 Apr 20
Team is very responsive in looking after my second home (I am from PA) love that they give me a truly personalized service. Really wish I found them a long time ago.
John C.
21:30 23 Mar 20
Great team, they work hard and I believe anyone with a vacation rental can benefit from a thorough vacation rental cleaning service. My property at Moon...
Zaid Rehman
14:55 17 Mar 20
I have 2 townhomes in Solterra Resort and rely on these girls to take care of my turnarounds. Nothing but great things to say about them. My guests always tell me the strong point of my homes is my hospitality and the cleaning - recommend to any hosts in Davenport or Champions Gate area.
Zaid R.
08:00 17 Mar 20
I have 2 townhomes in Solterra Resort and rely on these girls to take care of my turnarounds. Nothing but great things to say about them. My guests always...
Arianna H.
21:21 15 Mar 20
They take care of my house in Windsor Hills and I always get compliments. They are easy to get in touch with and always help me when I have issues with my...
Aileen Arroyo
16:43 15 Mar 20
Vacation Home Help takes care of my townhome in Champions Gate and they helped me after my last company did a poor job - so glad I found these guys on Google because they are always on top of it. I have gotten nothing but positive reviews from my guests.
Aileen A.
09:49 15 Mar 20
Vacation Home Help takes care of my townhome in Champions Gate and they helped me after my last company did a poor job - so glad I found these guys on...
Kassandra Simony
15:20 13 Mar 20
You will not find a better company to use for a fast turnover for a short-term rental property! Our Airbnb reviews from guests consistently give a 5 star rating for cleanliness. We have contacted Vacation Home Help for assistance with general maintenance, and they are always prompt in assisting us. We are also provided communication regarding how the property was left by the last guest. They provide deep cleaning when requested, and do an excellent job. We truly value our partnership with Vacation Home Help, and will use them in the future with other rental properties!
Bershane grimsley
07:28 30 Dec 19
Their service is above the other companies..... The cleaning company SUPERIOR ...The Best of the Best!
Sebastian Perez
16:37 21 Dec 19
My experience with Vacation Home Help has been nothing but positive. I own a house in Champions Gate which I use for short term rentals. I don't live in Orlando so I was worried about the care for my house. This team has taken care of all my worries. Exceptional cleaning, easy and fast communication, and they are able to help with anything else that comes up.Very professional, organized and trustworthy, couldn't recommend them more.
Tim Parker
02:57 19 Dec 19
John and his team are the best! Our home receives many compliments on its cleanliness. In addition to cleanings, John’s team provides us with great advice and guidance. They are very quick to respond when we have an issue and guide us to a solution that works for both us and our guests. As newer vacation home owners, the guidance of John’s team is irreplaceable! We always feel like the team genuinely cares about our experience and wants to partner with us to ensure our business, not only succeeds, but thrives in the short term rental market.
gino532
12:20 13 Dec 19
I have been a customer for over 2 years now and have been extremely happy with their service and attention. They have helped me out of several jams with my guests. Extremely knowledgeable about the local area !
J F
23:44 12 Dec 19
Vacation Home Help have done a fantastic job cleaning our short-term rental, Zuleika in particular. They also go out of the way to document if anything was damaged or stolen and help with getting any extra supplies or fixing anything that is broken. John, the owner, is fantastic. We highly recommend.
Sugar Palm
16:25 12 Dec 19
We recently hired Vacation Home help for our 6BR house. So far they have been doing a great job and going the extra mile helping to coordinate turning pool heat on\off for various guest. I also really like their website for scheduling cleanings and how it automatically integrates with Airbnb.
Michele Ritter-Ellwood
20:24 11 Dec 19
Anyone who owns a vacation rental property knows that cleanliness is far & away the key to your success or failure. Seems like a simple thing - lots of people are good cleaners. True, but very few actually understand the business and the demands involved in reaching for perfection for that 5 star guest rating. That's where Vacation Home Help has found a niche. They don't do residential cleaning - the client needs are different, and frankly - easier. Cleaning for vacation rental owners is tough...especially for owners like me who are involved and demanding! My relationship with VHH started out with a few bumps. Along the way, John did everything in his power to turn me around and deliver 5 star service! He has been responsive and accommodating, and is dedicated to providing excellent service. Yalaine, my primary cleaner. is the best! She is extremely detail oriented, thorough and really understands the experience we try to deliver for our guests. She is a very important part of that experience, and we really miss her if she's not available! She's my eyes & ears, and reports any issues back to John, who immediately tells me. It's truly a winning team. I've only been with VHH a few months, but have received nothing less than 5 stars from each guest who stayed with us. I recommend them highly and have proudly referred them to other owners - although they can NOT have Yalaine!!
Miguel Lara
20:03 11 Dec 19
I wished there was a way to rate higher the level of service that John and Yaya have given us. They truly partnered with us and gave us their professional expertise and shared guidance. They are super prompt and clear in their communication, they deliver in all their commitments made and more. A true partner. We are delighted to continue our engagement with VacationHomeHelp and our partnership thrive.
Wenjie Tao
18:42 11 Dec 19
I have been with Vacation Home Help company for 6 months and I am super happy with their service. The company are always ready to help. I always got quick response. My guests rated the house sparkle clean. John and his team did excellent job for maintenance and fixes. Thanks John.
Greg Kelley
16:29 11 Dec 19
Vacation Home Help is fantastic. I own and manage a property management company specializing in short term rentals. I can rest easy knowing that John and the crew at Vacation Home Help always have us covered! The professionalism, attention to detail, and continuous effort to go the "extra mile" are qualities that are rare in this industry... and Vacation Home Help delivers them in spades. Highly recommended.
Chip Carlton
13:48 11 Dec 19
John, Lisa, and the whole Vacation Home Help team are amazing. I couldn't ask for a better "partner" to help with my Airbnb in Kissimmee. Before I hired them I would brace myself when walking into the rental for a personal stay...now I am wowed by how well they are doing each and everytime I see the work. Keep up the good work.
John Barnes
02:08 11 Dec 19
Vacation Home Help is a great company. The owner John is incredibly responsive. You would not believe the lengths he will go to help with your property. If you've run businesses in Florida for any length of time, you know you have to deal with lots of knuckleheads and transient people when looking for companies to hire. To find a reliable vendor like this in Orlando is a huge help and frankly not easy to find.
D K
01:12 11 Dec 19
Have been cleaning my short term rental for about 6 months and they've been great to work with. Quick response and go above and beyond. They have additional welcome packages for purchase, wine, snacks, water bottles, etc. Send before and after pictures. Has notified me on guest damages or anything off around the house (too hot, possible plumbing issues, etc)
Shaharyar Soomro
00:30 11 Dec 19
As an owner of numerous vacation Rentals John and his team do a great job by far. I sleep easy at night knowing that they are taking care of my homes and my guests. They keep the homes in immaculate condition and are always available if there are any concerns. Lastly they are extremely helpful whenever anything may go wrong.
Ronald D McCall
04:09 03 Dec 19
My wife and I own a town home in Emerald Island Resort in Kissimmee, FL. After meeting John, the owner in April 2018, we were convinced we could manage the property ourselves and entrust cleaning and onsite service to Vacation Home Help. The most important quality to us was that our property would be clean and ready for our guest's arrival. Vacation Home Help has never let us down. We have had many guests in their reviews on HomeAway comment on the cleanliness of our home. So we have been thrilled with the cleaning crew John has been providing. It is nice not worrying about the property being nice and clean for guests. Vacation Home Help is very timely on our turnaround days by getting in when guests leave at 10 AM and having it ready for check in at 4 PM. Being in New Mexico, we have had to rely on John taking care of items that we could not, like recommending plumbers and AC service people (very good companies that come out quickly and reasonable prices as well). He also has had to go pick up and replace a TV that quit working while guests were in our property. John's prices are very reasonable as well.I am very glad we discovered Vacation Home Help and the owner, John. I recommended Vacation Home Help to another owner I met while visiting our property who was unhappy with his cleaners.
Rohail Rizvi
10:31 01 Dec 19
John and his team have been amazing at managing my property in Legacy Park in Davenport. Communication is excellent and John always goes the extra mile to make sure things are perfect not only with the property, but also my guests. Having Vacation Home Help manage my property has made running my vacation rental so much easier. Highly recommended.
Gregg Karas
21:00 27 Nov 19
In our area / business, it's hard to find good quality help. For the first time, we don't have to complete numerous post cleaning tasks and ask " what are we paying for"? That has never been the case with Vacation Home Help. Thank you to the entire team at Vacation Home Help from our entire team at Orgova Vacation Homes.
mariza izaac
20:52 26 Nov 19
I wish I there were more than 5 stars. Vacation Home Help is a lifesaver. Perfect name - HELP! Living in California and have a vacation home in Davenport, Florida needed some trustworthy, helpful, caring, professional person, and that is John, from Vacation Home. After going through 3 horrible companies before his, I found the one person, that always thinks of the client first, trying to save us money whenever he can. I highly recommend this company as I know can sleep well, knowing my house is being taken care of, very professionally.
Jeff
19:57 26 Nov 19
The team at VHH brings a keen attention to detail, fast response, and willingness to make it right which is required to keep our 3/3 townhome at Windsor Palms in top shape. And, because their process is online and automated I can focus on my business and my guests without being bogged down in managing turnover cleanings. They are a crucial component for success I highly recommend.
Jeff S.
11:58 26 Nov 19
The team at VHH brings a keen attention to detail, fast response, and willingness to make it right which is required to keep our 3/3 townhome at Windsor...
Sergio Godinho
21:28 21 Nov 19
John and his team continuously strive to make the guest experience a priority. Our lake Buena vista resort and spa , Orlando condo is well managed and in good hands.
Blue VacationRental
17:40 21 Nov 19
Great team they take care of my AirBnB and vacation Rental cleaning for my properties in Champions Gate, Reunion, Windsor at Westside, And a few at Encantada Resort. Would be totally lost without Yamaris and John. They saved my butt in a ton of emergencies and back to back bookings. The homes always shine and I get plenty of 5-star reviews on Airbnb. They are not the least expensive, but they are certainly highest quality. Great communication.
JOY
17:00 21 Nov 19
John and his team of Flamingos has helped us get started in the vacation rental business (we primarily use Airbnb) after I purchased a new 4 bedroom home in the Shire at Westhaven. They take care of our cleaning and we have had all positive feedback (lots of 5-star reviews). They also help us fix things and have been a wonderful resource of information. They really know their stuff! It is not often you find a cleaning company that truly understands how Airbnb and vacation rentals work, and they have been great. Would recommend to all hosts, especially new owners. -Joy & Gerald
Tony Gambee
16:10 21 Nov 19
This team is absolutely the best thing about us managing our properties in Florida. They are reliable, great communicators, and pro-active. We never doubt they will be there for us.
