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Privacy

Vacation Home Help – Privacy Policy

Flamingo International Inc. DBA Vacation Home Help
Effective Date: January 1, 2025
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Privacy

1. Introduction

Flamingo International Inc. DBA Vacation Home Help (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our services, you consent to the collection and use of information as outlined in this Privacy Policy.
Visit www.vacationhomehelp.com/privacy-policy for privacy policy and www.vacationhomehelp.com/terms-and-conditions for Terms of Service.

2. Types of Information Collected

We may collect the following types of personal information from our customers:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely by third-party payment processors)
  • IP address
  • Any other information voluntarily provided by users

3. How Information is Collected

We collect personal information through the following methods:
  • When you register or create an account on our website
  • When you make a booking or purchase services
  • When you contact customer support
  • Through automated technologies such as cookies and analytics tools

4. Purpose of Data Collection

We collect and use customer data for the following purposes:
  • To provide and manage our services
  • To process bookings and transactions
  • To communicate with customers regarding their inquiries, bookings, and support requests

5. Data Security Measures

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
  • Secure encryption protocols for data transmission
  • Firewalls and intrusion detection systems
  • Regular security audits and vulnerability assessments
  • Limited access to personal data, restricted to authorized personnel only

6. Data Sharing

We do not sell or rent personal information to third parties. However, we may share information in the following circumstances:
  • With trusted service providers and business partners who assist in service delivery (e.g., payment processors, hosting providers)
  • When required by law or legal process
  • To protect the rights, property, or safety of our company, customers, or others

7. User Rights

Customers have the following rights regarding their personal data:

  • The right to access their personal information
  • The right to update or correct inaccurate information
  • The right to request deletion of their data
  • The right to opt out of communications, including SMS and email
  • The right to restrict processing of their data in certain circumstances To exercise these rights, please contact us at info@vacationhomehelp.com or call 407-750-2434.
  • Address: 35 Calle Juan C Borbón STE 67-442 Guaynabo, Puerto Rico, 00969 United States

8. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact us at: Flamingo International Inc. DBA Vacation Home Help

9. SMS Consent

We respect your privacy regarding SMS communications. The SMS opt-in or phone numbers collected for SMS notifications are not shared with third parties for marketing purposes. By providing your phone number, you consent to receive service-related messages, but you may opt out at any time by following the instructions in our messages or contacting us directly.
Recipients opt-in via a form on our website located at www.vacationhomehelp.com/contact-us which says I consent to receive SMS from Vacation Home Help. Reply STOP to opt-out; Reply HELP for support; Message and data rates apply; You may receive 2 messages per week.
Visit www.vacationhomehelp.com/privacy-policy for privacy policy and www.vacationhomehelp.com/terms-and-conditions for Terms of Service.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy regularly.
Thank you for trusting Flamingo International Inc. DBA Vacation Home Help with your privacy.