Discover the Freedom. Enjoy the Journey.
1
Book Your Cleans
Use our web-based software to book your cleaning appointments in minutes.
2
Manage Everything Online
Communications, scheduling, & all conveniently accessible online. Easy Payments.
3
Sit Back & Relax
An experienced, fully-equipped service professional will clean your rental property.
Services We Offer Homeowners, Hosts, & Property Managers
If you own or rent vacation homes by Disney World, we offer more than vacation rental cleaning. We partner with hundreds of Airbnb hosts, vacation rental managers, and second homeowners to clean, maintain, and watch your space while you are away. Our services are affordable and we offer a service-guarantee because we stand behind our work. All of our teammembers are background checked and vetted. We hire from top Disney resorts and hotel brands such as Hilton and Marriott. We got you covered.
We can help maintain your vacation rental.
$49 / month (materials not included)
- Change AC Filter
- Change Batteries
- Pour vinegar down drain line
- Spray around unit (not pest control service, it is a preventative spray)
- Change light bulbs
- Inspect screen enclosures
- Tighten locks, handles, door knobs, furniture
- Remove cobwebs from front (back not included)
Turnover Cleaning Checklist
Kitchen
- Load, run, empty the dishwasher and / or wash and dry dishes and put away in correct cabinets neatly and organized
- Clean & sanitize all surfaces including countertops, tables, cabinets
- Clean & sanitize all appliances (toaster, microwave, range, oven, phone, toaster, coffee maker, blender, etc) Note: please clean under toaster and empty crumbs
- Sweep, vacuum, mop floors
- Remove all food from refrigerator and pantry (please view appointment notes to see if any items stay)
- Place a new paper towel roll, refill dish soap, 2 dishwashing packs, new sponge, 3 trash bags extra and replace trash bag in receptacle
Living Areas (applies to game room as well)
- Sweep and mop floors (sweep and mop baseboards to take out dust)
- Take out trash
- Clean and polish windows and windowsills
- Dust every surface, between chairs, underneath tables, entertainment center, lamps, blinds
- If gameroom, set pool table with triangle and pool balls, make an X with 2 available pool sticks, set other games so guests can start playing
Bedrooms
- Dust and clean all surfaces including all bedroom furniture, electronics, lamps, blinds
- Wash and change linens (wash flat, fitted, pillow cases, washable shams)
- Remove stains on comforter if any - spray Febreeze linen one spray in air to fall on bed
- Check under all beds for socks, underwear, toenails, tags, medicine, everything…
- Take out trash
- Clean, polish windows and windowsills
- Vacuum floors before leaving to make triangle marks
Bathrooms
- Clean & sanitize all surfaces, including countertops, sink, toilet, & faucets (shiny)
- Clean and polish mirror with Windex leave no streaks
- Wash and change towels
- Replenish soap bar, toilet paper roll, and put toilet strip on toilet
- Take out trash clean and sanitize
- Sweep and mop floor
- Showers and bath tubs: use magic eraser if especially dirty, use bleach spray cleaner to take out mildew by spraying and let sit (be careful with carpet or rugs!) wipe all tile
- Vacuum and make sure no hair left in the bathroom
Laundry Area (if applicable)
- Make sure washer & dryer are empty! Do NOT leave anything in dryer unless prior permission given
- Remove lint from dryer
- Wipe down washer and dryer to take off dust and hair - the hole where you put liquid bleach clean out for no dust, hair, or leftover chemical
- Replenish amenities including detergent or softener sheets (leave 2x tide pods in container and 2 softener sheets)
- Vacuum
Patio / Pool Area
- Put all pool toys in one corner
- Put pool gate up completely if it has one (child safety first)
- Remove trash and food from area, sweep floors
- Clean off patio tables and patio furniture as you would inside furniture
Home Watch
Premium $99 / month (weekly) Standard $79 / month (biweekly)
Upon Arrival
- Exterior check of grounds, landscape, pests, lawn and sprinklers.
- Visual check of out door light fixtures.
- Visual exterior check including roof, AC units, fence, mailbox, pool cage.
- Walk whole exterior checking for signs of vandalism or forced entry.
- Turn on water.
- Enter home, disable security system.
Interior Check
- Check all windows and doors to insure they are locked and water tight.
- Visual check for signs of water damage, mold and mildew.
- Cycle the water: flush toilets, run water in sinks (including garbage disposal), tubs and showers.
- Check the hot water heater – electric turn breaker off – gas turn setting to low
- Check for insects, pests and rodents.
- Check closets, pantry and storage cabinets.
- Verify AC is working and settings; adjust as necessary.
- Check refrigerator, freezers and wine coolers for proper temperature and operation.
- Check circuit breaker panels.
- Check garage (including trash) and make sure door to garage is locked.
Departure
- Final departure “Look.Listen.Lock.”
- Enable security system, lock doors.
- Turn off water supply.
- Notify home owner via email if any problems.
Additional Service Menu
(Materials and Supplies Not Included)
- Forward mail $25
- Water plants $25
- Start car $25
- Forward packages $25 plus cost of shipping (small boxes only)
- Install Ring or Video Doorbell $175 plus cost of equipment
- Install Cameras (no wiring required) $175 for first, $75 for each additional
- Install Smart Lock $175
- Install Lockbox $75
- Change AC Filter $15
- Maintenance and repairs $45 / hour for members $55 non-members
- Meet contractors $25 / hour ($45 after 5pm)
- Supervise work $25 / hour ($45 after 5pm)
- Other maintenance items and frequently requested tasks available on service agreement
Vacation Rental Local Contact
$45 per booking
- List us as your local contact for Orange, Osceola, Lake, Polk County for compliance
- Our customer service team answers your guest phone calls so you don’t have to
- Includes 1 trip per guest stay to resolve issues (repair not included)
- Change code for electronic lock
- Send Arrival Instructions
- Send House Rules
- Verify ID of Guest / Rental Agreement
- Send Check-out reminder
- DamageShield - we will send photos and description of damage and assist in Airbnb / VRBO / HomeAway claims process
SPRING PROMOTIONAL OFFER
Sign up before June 2020 and receive all of our services including Home Watch, Vacation Rental Local Contact, and Maintenance Plus for just $199 / month for first year.
Additional Service Menu
(Materials and Supplies Not Included)
- Forward mail $25
- Water plants $25
- Start car $25
- Forward packages $25 plus cost of shipping (small boxes only)
- Install Ring or Video Doorbell $175 plus cost of equipment
- Install Cameras (no wiring required) $175 for first, $75 for each additional
- Install Smart Lock $175
- Install Lockbox $75
- Change AC Filter $15
- Maintenance and repairs $45 / hour for members $55 non-members
- Meet contractors $25 / hour ($45 after 5pm)
- Supervise work $25 / hour ($45 after 5pm)
- Other maintenance items and frequently requested tasks available on service agreement
Testimonials
Reviews
Carmen Mercedes Hurtado
12:15 28 Jun 21
Hired this team to be my Airbnb cleaning service for my 6 properties in Reunion Resort. Love working with John, Yaya, Maria, and Carmen. The handyman is also extremely knowledgeable, only downside is they are pretty booked out maintenance wise. Guests are happy, so I’m happy. I recommend them to anyone looking for new Airbnb cleaning services - give them a shot!
Lucas
14:13 25 Jun 21
Cleaning is on the pricier side for an Airbnb cleaning service which is expected in this environment with “now hiring” signs all over the places. You get what you pay for though, my house in Tampa looks and smells so clean when they leave. I have a small 4 bed and I pay $145. Great group of people love having them as my Airbnb cleaners.
César Dure
13:57 21 Jun 21
Needed a new Airbnb cleaning service after my old cleaners pulled a no show. Spoke to Maria she was courteous and signed me up. My new “go to” team
Richard Mayer
22:43 15 Jun 21
My favorite Airbnb cleaners for My Tampa properties
Mariano Bertarini
21:30 10 Jun 21
They clean my house in Florida after my airbnb guests checkout. Always receive compliments!
Francisco jose Hurtado lira
21:11 10 Jun 21
I own several vacation rentals in Windsor at Westside and Solana and my old cleaning company did not do the best job. I hired this company to clean my airbnbs and they have never let me down. Sometimes we receive a picky guest or two, but I am confident this team has my back. Super responsive and would recommend to anyone who needs a new airbnb cleaning service
Robert Gutierrez
19:59 13 Apr 21
Just signed up with this company and I'm so impressed with the level of Customer Service and technology to serve my vacation home rental with all of the service/cleaning needs I will have now and in the future. They actually just helped me with cleaning and fixing a faucet right off the bat for FREE!
irina 2781
03:01 13 Apr 21
I just want to thank John and the team for the great job that they are doing, with our short term rentals. Everything get's done perfect and on time, plus the extra services that they provide as a handyman really helpful when you live over a 1000 miles from your property. I would defiantly recommend this business to anyone.
Joe Zrabb
20:01 14 Mar 21
I have been a customer for a little over a year with John and his team.Their services is second to none. They are very dependable, and I’m very happy with their services and work ethics. In times of need I know I can call on John and his team at any time and they will always deliver. If you are looking for cleaning company who knows exactly what there doing and does a great job, they have my absolute recommendation.Regards
Michael Stephens
12:58 06 Mar 21
Just bought first short-term rental last year in Kissimmee and I live out of state. John has been very responsive and helpful with all questions I have being new in the business. He goes out of his way to help and make sure things run smoothly. When things need attending to he takes care of it in a swift manner. VHH also has a great cleaning service that is always there same day as check out. I would recommend their service to anyone in the short-term rental industry.
steven blais
16:42 05 Mar 21
We have been using John and Yaya’s cleaning services now for over a year for our short term rental house in Solara Resort. Their services continue to exceed our expectations and is a main factor in our 5 star average review score on AirBnB. In addition, the nimbleness of their team is what allows us to feel comfortable managing the house from our of state, having the reassurance that just about any issue can be handled by the team.Thank you John and Yaya for your continued partnership!
Christen Qingkeer
20:34 01 Mar 21
I am really amazed by their services. As an Airbnb host, I have 3 properties to manage. Finding a good cleaning company or management company was not easy until I found Vacation Home Help. I got so many compliments from guests saying how clean my houses are after I switch to this company. John, the manager is always there to assist me with any issue or problem I have with the guests and houses. Highly recommend their service to everyone !
Marcia Rodriguez
00:28 01 Mar 21
Vacation Home Help provides professional and dependable cleaning and maintenance services.I have a home in ChampionsGate and all of the staff is awesome! Their cleaning team leaves my home impecable every time. They are friendly and always only a phone call away if I ever have any maintenance issues. I highly recommend them for anyone looking for help with their Vacation Home!
Quang Tran
17:15 27 Feb 21
Great service. I got good reviews from my guests due to the cleanliness of the unit.
Jim Kingsley
23:23 23 Feb 21
Johnathon was great! Very quick to respond! He gave me very clear and professional information on a very confusing subject. Very valuable!
Eric Villarreal
16:02 23 Feb 21
Absolutely amazing! Love their service. I’m always on the road, so it’s hard for me to be near my condo. They clean, refill my soaps and shampoos, deal with the guests if the guests need something, keep me up to date if something needs to be replaced or fixed, punctual if I have a question, fixed minor damages, and sprayed my condo for pest control. I’ve had to call them several times because guests had issues, and they were so attentive and quick to react. One guest had an issue with a controller not working, and vacation home went out to buy one and deliver to the guest. I couldn’t ask for a better service!
Zack Strang
16:14 20 Feb 21
We are very happy to be working with Vacation Home Help as our cleaners for our vacation rental homes! With our bookings changing so frequently we were happy to find company that's available in short notice, dependable, and delivers a quality vacation rental cleaning! Would recommend to any other vacation rental operators
Augusto Bonilla
11:57 20 Feb 21
I stood at a property in Reunion Resort. The property was a very immaculate 9 bedroom and I had an issue with my appliance and the movie theater. I spoke to John and to Yaya, the owner’s cleaning service for this AirBnB. They were very courteous and sent someone out within 40 minutes! The tech Angel who came by was very funny and we had a great conversation. He promptly fixed the issue. The home was overall very clean and well maintained. I am reviewing this company because it’s very rare to find a company where everyone you speak to cares about you so much. Great service, hope they grow into over areas..
Raymond Bewry
10:56 20 Feb 21
John provides a very professional and reliable vacation home cleaning and handyman service.
Chantal Jackie
18:54 18 Jan 21
We have using Vacation Home Help for over a year and they have been amazing. Always on time and doing a professional job every time. They stay in constant communication with any issues and take their time to help out. They go above and beyond to meet the strict cleaning requirements for Airbnb and make sure our place is spotless. We highly recommend them!
Frank Li
22:38 11 Jan 21
The owner of vacation home help is very responsive, professional, always do extra and beyond expection
Kamilla Golubeva
19:52 06 Jan 21
Laura Merello
18:40 06 Jan 21
Excellent service, prompt response and thorough with All transactions. Top notch results.
Stephen Brown
00:38 21 Dec 20
These guys are incredible! Super responsive and extremely helpful. They get things done! We have a 4 bedroom house we rent out in Paradise Palms in Kissimmee and we absolutely could not have made it happen without them!
Christian Gallego
00:48 17 Dec 20
My home is in Storey Lake Resort I have an 8 bedroom on fable street. These guys do a great job with the details and always keep me updated on what’s going on when guests leave. Recommend to anyone looking for a house cleaning service in Kissimmee or Orlando.
Ohamie Gallego
01:12 09 Nov 20
They clean my vacation home rental in Kissimmee, FL. Since the pandemic happened so many rules changed, they kept up with them all. They are solid.
Julissa Pantojas Torres
22:43 16 Oct 20
Nathan Shull
16:44 23 Apr 20
Team is very responsive in looking after my second home (I am from PA) love that they give me a truly personalized service. Really wish I found them a long time ago.
John C.
21:30 23 Mar 20
Great team, they work hard and I believe anyone with a vacation rental can benefit from a thorough vacation rental cleaning service. My property at Moon...
Zaid Rehman
14:55 17 Mar 20
I have 2 townhomes in Solterra Resort and rely on these girls to take care of my turnarounds. Nothing but great things to say about them. My guests always tell me the strong point of my homes is my hospitality and the cleaning - recommend to any hosts in Davenport or Champions Gate area.
Zaid R.
08:00 17 Mar 20
I have 2 townhomes in Solterra Resort and rely on these girls to take care of my turnarounds. Nothing but great things to say about them. My guests always...
Arianna H.
21:21 15 Mar 20
They take care of my house in Windsor Hills and I always get compliments. They are easy to get in touch with and always help me when I have issues with my...
Aileen Arroyo
16:43 15 Mar 20
Vacation Home Help takes care of my townhome in Champions Gate and they helped me after my last company did a poor job - so glad I found these guys on Google because they are always on top of it. I have gotten nothing but positive reviews from my guests.
Aileen A.
09:49 15 Mar 20
Vacation Home Help takes care of my townhome in Champions Gate and they helped me after my last company did a poor job - so glad I found these guys on...
Kassandra Simony
15:20 13 Mar 20
You will not find a better company to use for a fast turnover for a short-term rental property! Our Airbnb reviews from guests consistently give a 5 star rating for cleanliness. We have contacted Vacation Home Help for assistance with general maintenance, and they are always prompt in assisting us. We are also provided communication regarding how the property was left by the last guest. They provide deep cleaning when requested, and do an excellent job. We truly value our partnership with Vacation Home Help, and will use them in the future with other rental properties!
Bershane grimsley
07:28 30 Dec 19
Their service is above the other companies..... The cleaning company SUPERIOR ...The Best of the Best!
Sebastian Perez
16:37 21 Dec 19
My experience with Vacation Home Help has been nothing but positive. I own a house in Champions Gate which I use for short term rentals. I don't live in Orlando so I was worried about the care for my house. This team has taken care of all my worries. Exceptional cleaning, easy and fast communication, and they are able to help with anything else that comes up.Very professional, organized and trustworthy, couldn't recommend them more.
Tim Parker
02:57 19 Dec 19
John and his team are the best! Our home receives many compliments on its cleanliness. In addition to cleanings, John’s team provides us with great advice and guidance. They are very quick to respond when we have an issue and guide us to a solution that works for both us and our guests. As newer vacation home owners, the guidance of John’s team is irreplaceable! We always feel like the team genuinely cares about our experience and wants to partner with us to ensure our business, not only succeeds, but thrives in the short term rental market.
gino532
12:20 13 Dec 19
I have been a customer for over 2 years now and have been extremely happy with their service and attention. They have helped me out of several jams with my guests. Extremely knowledgeable about the local area !
Justin Floyd
23:44 12 Dec 19
Vacation Home Help have done a fantastic job cleaning our short-term rental, Zuleika in particular. They also go out of the way to document if anything was damaged or stolen and help with getting any extra supplies or fixing anything that is broken. John, the owner, is fantastic. We highly recommend.
Sugar Palm
16:25 12 Dec 19
We recently hired Vacation Home help for our 6BR house. So far they have been doing a great job and going the extra mile helping to coordinate turning pool heat on\off for various guest. I also really like their website for scheduling cleanings and how it automatically integrates with Airbnb.
Miguel Lara
20:03 11 Dec 19
I wished there was a way to rate higher the level of service that John and Yaya have given us. They truly partnered with us and gave us their professional expertise and shared guidance. They are super prompt and clear in their communication, they deliver in all their commitments made and more. A true partner. We are delighted to continue our engagement with VacationHomeHelp and our partnership thrive.
君怡悦
18:42 11 Dec 19
I have been with Vacation Home Help company for 6 months and I am super happy with their service. The company are always ready to help. I always got quick response. My guests rated the house sparkle clean. John and his team did excellent job for maintenance and fixes. Thanks John.
Greg Kelley
16:29 11 Dec 19
Vacation Home Help is fantastic. I own and manage a property management company specializing in short term rentals. I can rest easy knowing that John and the crew at Vacation Home Help always have us covered! The professionalism, attention to detail, and continuous effort to go the "extra mile" are qualities that are rare in this industry... and Vacation Home Help delivers them in spades. Highly recommended.
Chip Carlton
13:48 11 Dec 19
John, Lisa, and the whole Vacation Home Help team are amazing. I couldn't ask for a better "partner" to help with my Airbnb in Kissimmee. Before I hired them I would brace myself when walking into the rental for a personal stay...now I am wowed by how well they are doing each and everytime I see the work.Keep up the good work.
John Barnes
02:08 11 Dec 19
Vacation Home Help is a great company. The owner John is incredibly responsive. You would not believe the lengths he will go to help with your property. If you've run businesses in Florida for any length of time, you know you have to deal with lots of knuckleheads and transient people when looking for companies to hire. To find a reliable vendor like this in Orlando is a huge help and frankly not easy to find.
D K
01:12 11 Dec 19
Have been cleaning my short term rental for about 6 months and they've been great to work with. Quick response and go above and beyond. They have additional welcome packages for purchase, wine, snacks, water bottles, etc. Send before and after pictures. Has notified me on guest damages or anything off around the house (too hot, possible plumbing issues, etc)
Shaharyar Soomro
00:30 11 Dec 19
As an owner of numerous vacation Rentals John and his team do a great job by far. I sleep easy at night knowing that they are taking care of my homes and my guests. They keep the homes in immaculate condition and are always available if there are any concerns. Lastly they are extremely helpful whenever anything may go wrong.
Ronald D McCall
04:09 03 Dec 19
My wife and I own a town home in Emerald Island Resort in Kissimmee, FL. After meeting John, the owner in April 2018, we were convinced we could manage the property ourselves and entrust cleaning and onsite service to Vacation Home Help. The most important quality to us was that our property would be clean and ready for our guest's arrival. Vacation Home Help has never let us down. We have had many guests in their reviews on HomeAway comment on the cleanliness of our home. So we have been thrilled with the cleaning crew John has been providing. It is nice not worrying about the property being nice and clean for guests. Vacation Home Help is very timely on our turnaround days by getting in when guests leave at 10 AM and having it ready for check in at 4 PM. Being in New Mexico, we have had to rely on John taking care of items that we could not, like recommending plumbers and AC service people (very good companies that come out quickly and reasonable prices as well). He also has had to go pick up and replace a TV that quit working while guests were in our property. John's prices are very reasonable as well.I am very glad we discovered Vacation Home Help and the owner, John. I recommended Vacation Home Help to another owner I met while visiting our property who was unhappy with his cleaners.
Rohail Rizvi
10:31 01 Dec 19
John and his team have been amazing at managing my property in Legacy Park in Davenport. Communication is excellent and John always goes the extra mile to make sure things are perfect not only with the property, but also my guests. Having Vacation Home Help manage my property has made running my vacation rental so much easier. Highly recommended.
Gregg Karas
21:00 27 Nov 19
In our area / business, it's hard to find good quality help. For the first time, we don't have to complete numerous post cleaning tasks and ask " what are we paying for"? That has never been the case with Vacation Home Help. Thank you to the entire team at Vacation Home Help from our entire team at Orgova Vacation Homes.
mariza izaac
20:52 26 Nov 19
I wish I there were more than 5 stars. Vacation Home Help is a lifesaver. Perfect name - HELP! Living in California and have a vacation home in Davenport, Florida needed some trustworthy, helpful, caring, professional person, and that is John, from Vacation Home. After going through 3 horrible companies before his, I found the one person, that always thinks of the client first, trying to save us money whenever he can. I highly recommend this company as I know can sleep well, knowing my house is being taken care of, very professionally.
Jeff
19:57 26 Nov 19
The team at VHH brings a keen attention to detail, fast response, and willingness to make it right which is required to keep our 3/3 townhome at Windsor Palms in top shape. And, because their process is online and automated I can focus on my business and my guests without being bogged down in managing turnover cleanings. They are a crucial component for success I highly recommend.
Jeff S.
11:58 26 Nov 19
The team at VHH brings a keen attention to detail, fast response, and willingness to make it right which is required to keep our 3/3 townhome at Windsor...
